Major change

Planning and running a significant change inside the business, such as a restructure, a new system, or a change of leader.

The questions we take on

  • How to plan a restructure so the business keeps running while it happens.

  • How to introduce a new system without stalling day-to-day work.

  • How to hand over when a long-serving leader steps back.

  • How to tell staff and customers about a change, and when.

BeforeAfterThe change
Figure 1. A business before a change and after it, with the change itself marked.

What you receive

A written plan for the order of decisions, with the signs that the change is going off course.

Tell us what you have to decide.

Every enquiry is read in confidence by the person who would do the work.

Discuss a decision