How we think, in writing.

Short essays on testing a decision before anyone acts on it.
Test the decision before you commit to it
Most decisions are hard to undo. The time to find out whether one holds is before anyone acts on it.
The cost of an unexamined assumption
The assumption that sinks a plan is rarely the one anyone argued about. It is the one nobody thought to check.
What a board should ask before a major change
A board approves a change once and lives with it for years. Five questions are worth asking before it says yes.
One recommendation, not a menu
A list of options can look thorough. It often leaves the client with the hardest part of the work.
Tell us what you have to decide.
Every enquiry is read in confidence by the person who would do the work.
Discuss a decision